Call Today 250-426-6278

Our Process

  • Showroom Visit
    Our staff welcome you to our showroom and are available to answer questions as you look through our display of natural stone slabs.

  • Quote
    When you choose your specific slab, and based on your design details, we provide you with a quote.

  • Deposit & Templating Date
    Once you approve the quote, a 50% deposit reserves the slab for your project. At this time, we also provide you with a templating date—this is when we take exact measurements at your project site.

  • Templating
    On your templating date, we create a laser template and collect any required items (sinks, faucets, soap dispensers, reverse osmosis equipment, and cooktop, if applicable) so that we can program all job details at our shop.

  • Fabrication
    Once the information is programmed into our high-tech instruments, your beautiful project is created from your reserved natural stone slab.

  • Installation & Final Payment
    To secure and hold your installation date, the remaining balance on your account must be paid 24 hours prior to installation. Our installation team will then arrive to install your new granite surface(s).

Templating Preparation

When you have scheduled a template date there are a few things we need you to have ready before we come:

  • All base cabinets need to be permanently installed and levelled
  • We need to have your sinks, faucets, soap dispenser, reverse osmosis and cooktop (if applicable) in our shop in order to program the job
  • We need stove templates to be available if necessary, for fabricating your job
  • If your sink is a farmer’s sink or an apron sink it must be installed and plumbed before we come to template.

If you have questions about this, please feel free to call us at 250.426.6278 before your templating date.

What to Expect?

When you first visit our store you will be greeted by our sales staff who are ready to help you get started.

1. View our wide selection of granite to choose from for your project

2. We provide you a quote based on your favorite granite and a rough drawing of your project with dimensions

3. If you approve the quote and wish to proceed we will then require a 50% deposit which will hold your rock and get you a templating date

4. A laser template is done for your project and we collect all sinks and faucets for programming

5. Your job is sent to the fabrication shop where we create the pieces with your favorite granite

6. To secure and hold your installation date, the remaining balance on your account must be paid 24 hours prior to installation. Our installation team will then arrive to install your new granite surface(a).